Frequently Asked Questions
Everything you need to know about powering your lifestyle.
What types of devices are compatible with Pulse Charge products?
Our chargers and power banks are designed with universal compatibility in mind, supporting all major USB-C and Lightning-enabled devices, including smartphones, tablets, and laptops.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
Do your products come with a warranty?
Yes, all Pulse Charge electronics come with a 12-month limited warranty that covers manufacturing defects and hardware failures under normal use.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are Pulse Charge power banks safe for air travel?
Absolutely. All our portable chargers comply with FAA and TSA regulations regarding lithium-ion battery capacity, making them safe to carry in your hand luggage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.